Official Policies

Refund & Return Policy

We stand behind the freshness of every Akira spice blend. Because spices are food items, unsealed pouches cannot be returned; however, we provide immediate free replacements or refunds for:

  • Damaged pouches during transit or broken seal.
  • Incorrect masala delivered.
  • Missing items from your package.

Claim Timeline

Submit photos of the parcel within 7 days of delivery via customer support. Refunds process to original source account within 5-7 business days.

Read Full Refund Policy ➔